1. Return Eligibility

Customers may return eligible products within 7 days of delivery. Items must be unused, in original packaging, and in the same condition as received.

2. Non-Returnable Items

The following items cannot be returned:

• Digital products and software subscriptions
• Gift cards
• Opened personal care products
• Items marked as final sale

3. Return Process

To initiate a return, contact our support team and provide your order number. We will send instructions for returning the item.

4. Refund Processing

After we receive and inspect the returned item, we will notify you regarding the refund approval. Approved refunds are processed within 3-5 business days.

5. Shipping Costs

Shipping costs are non-refundable unless the return is due to a product defect or shipping error.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos of the issue.

7. Contact for Returns

To start a return request contact:

support@bastionshop.info.

1. Acceptance of Terms

By accessing and using the Bastion Shop website, you agree to comply with and be bound by these Terms and Conditions. These terms govern your use of our website, services, and products. If you do not agree with any part of these terms, please discontinue using our website immediately.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or have permission from a legal guardian. You agree to provide accurate and complete information when placing orders or creating an account.

3. Product Information

We aim to ensure that product descriptions, pricing, and availability information are accurate. However:

• Product images are for illustrative purposes only.
• Actual product colors or appearance may vary slightly.
• We reserve the right to correct any errors or update product details without notice.

4. Pricing and Payments

All prices listed on the website are displayed in USD unless otherwise specified. Bastion Shop reserves the right to change pricing at any time without prior notice.

Payments must be completed using approved payment methods available at checkout.

5. Order Acceptance

After placing an order, you will receive an order confirmation email. Bastion Shop reserves the right to refuse or cancel orders if necessary.

• Pricing errors
• Product unavailability
• Suspected fraudulent transactions

6. Shipping and Delivery

Shipping times are estimated and may vary based on location and logistics providers. Bastion Shop is not responsible for delays caused by shipping carriers.

7. Returns and Refunds

Customers may request returns according to our Return & Refund Policy. Items must meet the eligibility requirements described in that policy.

8. Intellectual Property

All content on this website including images, logos, text, graphics, and design elements are the intellectual property of Bastion Shop and protected by copyright laws.

9. Limitation of Liability

Bastion Shop shall not be liable for indirect or consequential damages arising from the use of our website or products.

10. Contact Information

If you have questions regarding these Terms & Conditions, please contact us at:

support@bastionshop.info.

1. Introduction

Bastion Shop respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and protect your data when you use our website.

2. Information We Collect

We may collect the following information:

Personal Information

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment details

Technical Information

• IP address
• Browser type
• Device information
• Website usage data

3. How We Use Your Information

• Process orders and payments
• Deliver purchased products
• Send order confirmations and shipping updates
• Provide customer support
• Improve website functionality
• Send promotional emails (with consent)

4. Cookies

Our website uses cookies to enhance your browsing experience, analyze traffic, and remember user preferences.

5. Data Security

We implement industry-standard security measures including encryption and secure servers to protect your personal information.

6. Sharing Information

We may share information with trusted service providers including payment processors, shipping partners, and analytics services. We do not sell personal information.

7. Your Rights

You have the right to request access, correction, or deletion of your personal data.

8. Contact Us

For privacy related questions please contact:

privacy@bastionshop.info.